Service Dpt.
Micro Service dpt. Objectives:
- To Serve double
Service Performance for all customers at 2010.
- To reduce the customers complaints by 50% within one years for
providing our companys Goals.
Providing
Services:
I. OFF-LINE
Premium Servicing
(1) Normal Services
(2) Special Regular Maintenance Contract Services
(3) IT Consultant Services
(4) Hasee problem (Pannel PC,Laptop,PC TV,Touch Screen) Specialist
Service
II. ON-LINE Free
Servicing
(1) G-talk chatting
by updated IT supporting Engineers with microhelpdesk@gmail.com
(2) Normal Line (095-01-294 503,095-01-202 453)
(3) Hot Line (095-01-721 668)
(4) IT Consultant Service
(5) Some Normal services
(6) Hasee (Pannel PC,Laptop,PC TV,Touch Screen) behaviour Service
NORMAL SERVICES
-
Computer (Desktop,Notebook,Laptop,PDA,Pocket ) Software & Hardware
Environments Issues Solution
- Computer Accessories(Plotter,Printer,Scanner,Keyboard,Mouse,Power
Supply,Power Adapter,Memory Sticks,MP3 Player,MP4 Player,Speaker,UPS,AVR,
CRT
Monitor,LCD Monitor,Fax Machines and other Electronics
Devices) software & Hardware Environments Issues solution
- Data Backup and Recovery Services from Hard Disks,Compact Disks,
Floppy and Memory Sticks.
- Anti & Protection Services for Virus,Spyware,Malware,Worms and
Ad-ware etc with latest virus,spyware and adware signature files from
on-line Internet.
- E-Mail & Internet setup services with Dial-up,ADSL,Broadband,WiMAX
and IPSTARcommunication channels
- CD & DVD copying,Audio/Video (Capturing,tunning,Cutting and
Converting ) Services
- SOHO LAN setup (Design,Cabling,Implementation,Configuration) and
Wireless LAN Services
- SOHO Servers Setup (Required Customers Sites) and Wireless LAN
Services
- Enterprise WAN setup (Design, Implementation,Configuration) Services
- Enterprise Servers Setup (Required Customers Sites) Services
- VPN Setup (Sites to Sites and Clients Server ) Services
- Internet Connection Extension with Software & Hardware NAT Router
Services
- Toners, Catridges, Ribbons (refill,repair and replacement) Services
- Computer System Upgrading and IT consultant Services
- E- Mail sending , receiving, printing and contacting customers
services for all without mail accounts customers
- Internet Surfing Services for all without Internet connection
customers
- Mail Accounts Extension Services for all Mail4u Customers
- Computerized Security Cameras setup with Internet Camera Server.
- VoIP & Video conferencing Services (Exception: : Video frames can
only smooth on E1 Lines and within Campus LAN in Myanmar Current
Situation.
- Latest Games Application Installation,configuration and
troubleshooting (CCP Server and Clients) Services |